Refund policy

At 9SipCoffee, we are committed to providing high-quality coffee products and an excellent customer experience.

Returns

Due to the perishable nature of coffee products, we generally do not accept returns on opened or used items.

We may accept returns for unopened products within 7 days of delivery if:

• The product is damaged during shipping.
• You received the wrong item.
• The product is defective.

Refunds

To request a refund, please contact us at [blurrnewcc@gmail.com] within 7 days of receiving your order.

Please include:

• Your order number
• Photos of the product (if damaged or incorrect)
• A brief description of the issue

Approved refunds will be processed to the original payment method within 5–10 business days.

Non-Refundable Items

• Opened coffee products
• Gift cards
• Sale or clearance items (unless defective)